ZYN 13.5mg Nicotine Pouches

Delivery information

What doorstep delivery costs, standard service:

• Cape Town — R70
• Main Centres — R76
• Regional — R115

Collecting is usually cheaper. Bob Box lockers in the major centres are normally our lowest rate, and Pargo pickup points cover the rest of the country. Collection pricing depends on the point you pick, so we show it at checkout rather than quote a figure that might not be yours.

Spend R299 and we take R10 off your delivery. Every R100 after that takes off another R10, up to R160 — so most orders ship free or close to it.

Your exact cost for every option appears at checkout once you enter your address.

How fast — all cut-offs are 7 AM on a weekday:

• Same-day in Cape Town
• Next-day to main centres
• 2-day to regional areas
• Economy & collection 2–6 business days

You can track your order online with your order number and receive live updates.

Delivery & Shipping Policy ›

Safe, secure checkout

Encrypted, PCI-compliant checkout — your card details are never stored on our store.

Pay however suits you. We accept:

• Cards — Visa, Mastercard, American Express
• Apple Pay & Google Pay
• Instant EFT & manual EFT (Nedbank, Absa)
• Capitec Pay, PayShap & Scan to Pay
• PayFlex — pay in interest-free instalments
• Store credit & gift cards

Every payment is processed over a secure, encrypted connection.

Moneyback guarantee

Receive a faulty vape? We'll always replace, refund, or credit you in full.

• Faulty product: let us know within 7 days of delivery and we'll replace, refund, or credit you in full.
• Changed your mind? Return within 3 days of delivery. The item must be sealed and resellable; you cover the return courier fee (refund less that fee).

To start a return or report a fault, email orders@smokeorganic.co.za. Once approved, we'll send a prepaid label and our courier collects within 1–2 business days.

Refunds go back to your original payment method, or choose store credit or a gift card.

Full Refund Policy ›