What doorstep delivery costs, standard service:
Collecting is usually cheaper. Bob Box lockers in the major centres are normally our lowest rate, and Pargo pickup points cover the rest of the country. Collection pricing depends on the point you pick, so we show it at checkout rather than quote a figure that might not be yours.
Spend R299 and we take R10 off your delivery. Every R100 after that takes off another R10, up to R190 — so most orders ship free or close to it.
Your exact cost for every option appears at checkout once you enter your address.
How fast — all cut-offs are 7 AM on a weekday:
You can track your order online with your order number and receive live updates.
Encrypted, PCI-compliant checkout — your card details are never stored on our store.
Pay however suits you. We accept:
Every payment is processed over a secure, encrypted connection. All payment options
Receive a faulty vape? We'll always replace, refund, or credit you in full.
To start a return or report a fault, email orders@smokeorganic.co.za. Once approved, we'll send a prepaid label and our courier collects within 1–2 business days.
Refunds go back to your original payment method, or choose store credit or a gift card.
