The cost of your delivery depends on the speed and location of your choice.

• For orders within 50km of Cape Town, you can choose Express Delivery for R89 or Economy Delivery for R59.
• For orders within 50km of Main Centres, you can choose Express Delivery for R119 or Economy Delivery of R79.
• For orders anywhere else in South Africa, you can choose Express Delivery for R119 or Economy Delivery for R99.
• We also offer Locker Collections with Pargo, PUDO, and Bob Box for R50-79.

The delivery time for your order depends on two factors: the delivery option you choose and the location for your delivery.

• For Express Delivery in Cape Town: Order before 10 AM to get Same Day Delivery within 50km of Cape Town between 2 PM and 5 PM.
• For Express Delivery in Main Centres: Order before 2 PM to get Next Day Delivery before 11 AM.
• For Express Delivery Everywhere Else in South Africa: Order before 2 PM to get Delivery within 2 Business Days.

Other Delivery Options:

1. Economy Delivery takes 2-4 Business Days Nationwide.
2. Pargo, Bob Box, and PUDO Delivery takes 2-6 Business Days Nationwide.

We offer two options for discounted and free delivery.

• Spend R499 or more to get 50% OFF all Delivery Fees.
• Spend R999 to get Free Economy Delivery Nationwide.
• Spend R1099 to get Free Express Delivery Nationwide.

We're all about Service Excellence at Smoke Organic Store.

• If your item is defective, just Whatsapp or Email us and we'll get on replacing your product asap!
• You can return your products within 3 days if they're sealed for a full refund minus the collection fee.
• If you qualify for a refund, you'll have the choice of store credit or a refund to your payment method.
• We can only replace or refund items bought from our store.

To get a refund, simply send us a Whatsapp on +27723319016 with a description of the reason you'd like to return or refund your order and we'll get the process started!

You'll have the choice of a store gift card/credit or a direct refund to your payment method.